Customer Reviews
We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Matthew PittMassive thank you to Phil, Mark and Paul. Amazing people and an amazing car, We couldn't be happier with our new car. Will definitely buy from again.
Sam CawthorneAs a local motorhome dealer it is incredibly difficult to find local car dealers who want to offer competitive and respectful car valuations, since finding car source 360 we have done multiple deals on car part exchanges. Phil is a lovely guy and his business deals are done with honesty and integrity. Thank you Phil
Darren Evans10 out of 10 on customer service you will not find a more trustworthy car sales garage anywhere, there to help even months down the line. Highly recommend will not buy from anywhere else.
Niamh TehanPhil provided excellent customer service to my boyfriend when he went and chose a new pick up truck. Have recommended car source to several people I know after our experience; great communication and overall fantastic service throughout the process. Will definitely use again !
Paul BoucherPhil and Mark were great to deal with and made the whole transaction super easy. Looking forward to dealing with them again next time, thank you.
stuart scottAmazing service and really enjoyed the process
Lewis BeechAmazing service from the initial enquiry right through to collecting the car. Great communication throughout from the whole team. Made it a very easy process. Highly recommend!
Dan CuthbertsonOutstanding service from Carsource360 and so friendly, easy to deal with and most importantly instill trust and confidence. They also contact you when they say they will which is rare in the car trade meaning that you're not sat round waiting for a call back. Thank you Phil & Mark for making such a seamless purchase. The car is magnificent.
R U CarsPaul & the team at 360 were an absolute pleasure to deal with from start to finish. Couldn't have been any more professional. Look forward to seeing you guys again in future
Paul ManserJust sold my car to Paul at carsource. Could not have been simpler. He did exactly what he said he would do!
Very happy with the transaction & would highly recommend.
Harps BhogalI recently purchased my car from carsource360 and had the amazing gentleman Phil look after me.
Communication was outstanding and the whole process from start to finish was outstanding and clear.
Buying a car and the process its self is stressful and Phil just delivered 100% and made the whole process easy.
Phil came and dropped the car off to me and apologised for the outside interior being dirty due to weather and was looking for a car wash to have it cleaned before drop off and not to mention drove from Derby to London and paid the congestion charge to.
The small details on customer service and every little details being thought about just remarkable.
Phil thank you so much for making the whole experience carefree and stress free and all the extra input you have put in by making the process easy.
I would highly recommend carsource360 and definitely go see Phil. You will not be disappointed
Jana DebnarovaBrilliant car and service.We opted for delivery as we live 66 miles away.Paul arrived on time with cleaned car and in excellent condition inside and out,like new.Also helped us to pay the road tax.He is really a decent and honest guy.Was a pleasure dealing with him.Would recommend Carsource360 to anyone
Jana &Peter
Emma CGreat experience from start to finish.
Dealt with Mark and Paul. Great service and very helpful. No hard sell and altogether friendly people. Car was all ready to view on time, informative video sent directly to me as we were travelling to view. Straight forward sale with no difficulties. Would highly recommend!
Malcolm EvansCarsource 360 recently sold my X1. It was very straight forward to deal with them. Unlike many car dealers they are professional and do as they say. The price was easy to agree and the money was transferred immediately into my account. Would definitely recommend.
Fesil SaeedDealt with Mark and his team they are very professional and understanding. High standard.
Mark RathoreI bought a stunning Jaguar XF Sportbrake from Phil and the team at Carsource 360. Couldn't recommend their services enough. The car was meticulously prepared and I was kept up to date from the moment I reserved it until collection. Phil went above and beyond to secure the very best finance package on the market for me given his background and expertise. No other company came close. Very genuine, professional outfit, exactly how the car buying experience should be, a complete pleasure.
becky coxonGreat customer service, really friendly and approachable. Went above and beyond to deliver my new car!
Highly recommend.
Mark BurkeExcellent buying experience from Carsource. Great car, fair price and a seamless transaction. Would highly recommend.
Ben ColesGreat experience!
Extremely friendly and professional staff - no pressure to purpose and everything went smoothly. Most importantly - a lovely clean new car!
Thanks so much! Highly recommend!
James HughesPhil was a delight to deal with. Prompt, polite and a really nice guy. A very positive experience.
Gevans425 stars
Kate RobinsExcellent customer service - very much above and beyond what we expected. Car was just as described. When we booked a test drive, Mark made us a number of personalised videos of the car. He gave us a full demo of the car and discussed features during the test drive. All paperwork was completed quickly and calmly and we very happily drive home with our new car about an hour after the test drive. Thank you Carsource360.
donald maclellanI sold my car to Carsource360. The experience was excellent, Paul was very professional and did exactly what he said he would. All good.
richard styrin5 Stars
tara davisGreat customer service, very friendly, honest and genuine. I'm so happy with my purchase and couldn't recommend enough!
Satvinder LalJust Looking !
Absolutely fantastic service from beginning to end . Phil was open and transparent , genuine ,friendly .A true professional who exemplifies how Vehicle Sales SHOULD BE . A great dealer offering a true bespoke service .Nice post sales telephone call to check we had made it home safely and all was ok with DEFINATELY RECOMMENDED Thank you also to Mark who said i was a formidable negotiator .In the words of Terminator -I'LL BE BACK
Michelle BroughExtremely friendly, professional and efficient service. Will definitely use again.
Janet FordProfessional prompt sale, very nice people to deal with .
Dior BartonFantastic service from Paul. Car was delivered by Paul himself and was perfect and as described. Brilliant communication throughout.
Laura RipleyCompleted all the correct checks to ensure that the car was 100% problem free, delivered the car without any concerns and transaction was smooth sailing. Would recommend.
Dean waringjust purchased a immaculate Audi a4 from carsource360 all there cars are hand picked not auction rubbish. these guys are professional, very polite and experts in there field they helped me through the buying process and made sure the car was perfect why go anywhere else when you can get this sort of service. Will certainly use this dealership again. keep up the good work guys.
valerie griffithsWe have just sold our Mercedes A200 to these guys, exceptional service fair price, no hassle sale would look to do business with them again any time .
Joel HawkinsAbsolutely top notch service from Phil and the team at Carsource360. He was friendly, professional, knowledgeable and sold me a beautiful car which is in great shape. Delivered it for a reasonable price to boot.
I was a little nervous buying a car on the Internet from 200 miles away but this is a company you can trust
Len SalesCarsource360 were absolutely fantastic, no messing around. I advertised my car and the figure that I wanted was what they offered and despite being over 200 miles away they sent two handsome men to collect the car. First class outfit and fully recommended from me Len Sales
Suzie Lovelock5 stars
Paul HollingworthGreat Personal Service
The service was fantastic and friendly from the start. I was greeted when I got out the car. The guys, Mark , Phil and Paul are extremely knowledgeable . Their style of customer service was a breath of fresh air in this modern age.A great experience all round. I would certainly recommend dealing with them, it was a pleasure
John RobsonFantastic customer service! Phil was very helpful and delivered the car on time and in great condition! Would highly recommend!
Robert HebdenJust sold my Jaguar to Carsource360. Very simple transaction. Good communication. Fair price paid. Nice people to deal with. Would highly recommend.
Keith KKA superb vehicle and the best sales service I have ever experienced in over 60 years, I strongly recommend this dealer and will certainly be back. Give them a call, you will not be disappointed.
Beryl KempGreat all round experience buying from Carsource360. Our Volvo V40 is brilliant we certainly recommend this professional, friendly caring company. Won't go anywhere else in the future for our cars . Beryl Kemp
Dave KnottSold a car to Paul at Carsource360. Was an very easy process, came to see the car, test drive and sold. Did exactly what he said
JamesQuick, easy and a pleasure to deal with Paul when selling my BMW. Highly recommend.
Bumford ElectricalI bought a bmw 335d from carsource. Brilliant car and service!
it was a fair distance to travel to collect the car, so i opted for delivery.
Paul sent me lots of vids/photos and went through every detail of the car with me. It arrived exactly as expected!
He delivered on time and even took it to be cleaned after the drive down before handng it over.
Happy customer
Andy DishmanSold our 65 plate BMW 420i through Paul at Carsource today, 4th Jan 24. From our first dealings with Paul, his communication was first rate. He informed us the price he was prepared to pay and we arranged for him to view the car. The car was seen, driven and a good deal was made. The money was in our account within minutes and Paul informed DVLA at the same time. Thank you. A very pleased customer.
Al RBMW 530d
Bought a pristine 5 series from Mark today and I am thrilled with the level of service I have received. What a gent ! The car was exactly as described, and had been presented beautifully, fully serviced and even had enough fuel to get me home. It feels like I've bought a car from a mate rather than a faceless company. Honesty was the watchword today- and I can honestly say that these guys are superb. Thanks Mark- see you in a few years for the next one !
Tony CrosswellEasy to do
First class. Thank you
Evan DaviesBought a car from Paul last week. The car was in excellent condition and the whole process was seamless. Paul was very attentive throughout and answered all questions and put us as ease. Was a pleasure dealing with him. Would recommend this garage if wanting to buy a good quality car.
karl fieldsendWe are really happy with our Seat Alhambra we bought off Paul at carsource360 we had been looking for ages to find the right one and this one ticked all the boxes, great family car . Paul was very professional,honest and helpful, he made the car buying process straight forward and made sure the car was presented in excellent condition inside and out to a very high standard. I highly recommend carsource360 great family run business.
Thanks again Karl and Kelly.
Matt LeighI sold my car to Paul after he saw my Autotrader advert. He offered a very fair price and communication throughout was excellent. Louie traveled and met me as arranged, and I found him to be very polite and professional. The whole experience was great and I wouldn't hesitate to recommend Paul and Louie.
The GameKillaI've just sold my Mercedes to Paul at Carsource360 - great service, very honest and an all round Top Fella, highly recommended
NICHOLAS DREWA pleasure to deal with and totally happy with my purchase.
Great communication from Paul from the start. I purchased an immaculately presented Discovery Sport that exceeded expectations. A definite advantage over other dealers is the 6 month warranty offered. Buying a used car can be a bit daunting, but you can tell when a dealer is honest and trustworthy which Carsource360 definitely are. Was offered a fair deal on my PX and the handover went smoothly. I'm really pleased with the vehicle and it feels and drives like a dream. Thoroughly recommend Paul and his team.
david kennedyGreat customer communication and a very smooth sale deal with Paul. I would thoroughly recommend Carsource360 for buying or selling your car.
John MurrayPaul was exceptional from start to finish
The whole process was painless
We live 180 miles away but did the deal over the phone
He was good to his word, gave me the part ex we agreed even though my car had a few issues. The new car was more than we hoped and the transaction on hand over and collection was done in minutes
Very happy indeed, can highly recommend
Top marks
Jamie BarlowExceptional and a pleasure to deal with. Top Class.
Top class from first call to collection. Refreshing to find a dealer who goes the extra mile and does not let the car out the door till he is 100% happy. Pleasure to business with and will happily recommend mates to trust Paul to source him the next car.
Richard DawesGreat Service
Viewed the car at 09.00 hrs and drove it away 10.00hrs the following day. Paul even took the time to program my mobile phone in. Also gave me a fair trade in valuation for my old car.
Ashley ANo.1 car salesman! Amazing service and so attentive!
Car exceeded all expectations, perfect! Paul was an absolute joy throughout the sale and was so attentive in every aspect of the car and making me feel at ease with the purchase, pleasure to deal with. Would 100% recommend!!! The nicest and most attentive car salesman I have ever dealt with! Will definitely be returning for my next purchase! Can't recommend highly enough!!
Armando TFantastic Job! Well Done Paul.
Paul is very helpful. He sorted it out all the paper works that I need (Temp Insurance and my road tax) before I drive home my new car from him.
Sean SimonsPaul was really helpful great car highly recommended
Paul was very honest great customer service prompt delivery easy transaction fantastic service car was exactly as described
Alison MallinsonPaul was very helpful, honest and straightforward. Made the process of selling a car as easy as it could be. Highly recommended.
Stephen PennellHighly recommend Car Source 360, from the experience I had with them, I found that they are an excellent family firm, very polite and true to their word. I wish them every success for the future
John WildeExcellent Service
Traveled to Derby from Manchester to look at a few vehicles on my shortlist. I contacted Paul in advance and nothing seemed to be to much trouble my test drive was in-depth and the information provided about the vehicle a BMW 530 tourer, was very detailed. This vehicle was the final one on my list there was no pressure from Paul and left to consider my options and pro and cons of all vehicles I had inspected. They were all of similar spec and quality but I felt that the sway of my decision was the level of service I received and attention to detail provided was excellent. I returned by train to collect the car and Paul collected me from the station. The car was presented better than a new one looks lovely parked on my drive and it run like a dream. I hope Carsource360 has something for me next time around. John
John MurrayTop Marks, Highly Recommend
Top Class, from opening conversation to leaving with new car. An absolute pleasure. Quick, easy and professional. Whenever I'm in the market again ill be looking at Paul's stock first. Highly recommend.
Henry WatsonPaul was brilliant. He was honest, helpful and most professional. I will no doubt be back in touch when I'm next seeing to buy another vehicle.
Ellen WFantastic experience. Very professional and made the whole car buying experience very easy. Would highly recommend
ColinOutstanding service and fantastic cars!
If I could rate higher than 5 stars then I absolutely would! I had a 5 hour round trip to view at his unit and I wasn't disappointed. Paul was fantastic right from first contact, extremely professional and very knowledgeable about his cars. The car was exactly as described and you can tell from his stock that each car is hand picked for sale, they really were showroom quality. Next time I am in the market for another car, Carsource360 will be my first port of call! Thanks again Paul, hope to deal with you again in future!
Nick DHighly recommended and trust worthy
I bought a used Audi from Paul in May/June 2023. He was a pleasure to deal with at the time and even went as far as delivering the vehicle to Norfolk FOC as we hadn't been able to make a weekend collection work. The car was immaculate, prepared very well and exactly as described. The whole buying experience was a hassle free pleasure. Sadly after a few weeks a warning light started to appear intermittently. Despite it being a relatively minor issue it required main dealer work and a bill in excess of £2k. Paul handled the whole thing in an exemplary manner. He was engaged throughout and even went as far as paying the main dealer direct and seeking warranty recompense himself. Paul genuinely went above and beyond to sort the issue, he did everything he said he would and took all of the hassle out of the situation. I would have no hesitation in recommending Paul and Carsource360 to others and I will definitely call Paul next time I'm in the market for a used car.
AnonymousGreat buying experience
Absolutely first class service from the time I stepped through the door to leaving with a superb example of a Mazda. Paul knows his stuff and leaves no stone unturned to satisfy his customers.
Ben MEasy and straightforward to deal with
One of the easiest and best experiences I've had buying a car
Ed HopkinsExcellent service from start to finish
From my initial enquiry to delivery of my vehicle I can't fault the service I received. Clearly a very professional dealer, with high standards and great attention to detail. My vehicle was presented in top top condition, everything that needed sorting prior to sale was done"¦right down to new wiper blades. I have enormous confidence that my new vehicle is well sourced, thoroughly checked, repaired and serviced to an excellent standard giving me peace of mind. Fantastic delivery across country too! This is a rare and welcome outcome when buying second hand. Thanks Paul, I will definitely be sourcing my next vehicle from you!
AnonymousNo1 dealer.
Wow. What can I say? The very best car dealer iv done business with in 40 years of buying cars. Total commitment to customer service without any pressure to buy . Great quality stock and if an issue arises after the sale its sorted immediately and without fuss. If god spares me then this is the only second hand car dealer in the country I will buy future cars from. They are that good! Read the other reviews online and you will see what I mean. Integrity is hard to find in the car business but this father and son team have it in abundance. Give them a try. I promise you won't be disappointed. Both Paul and Louie are a pleasure to buy a car from.
AnonymousAn Exceptional Experience at the Family Run Car Dealership!
I recently had the pleasure of purchasing a Mini JCW and trading in my BMW Z4 at a family run car dealership, and I must say that my experience was absolutely fantastic from start to finish. I cannot praise this dealership enough for their outstanding customer service and their genuine commitment to ensuring a smooth and enjoyable car buying process. From the moment I stepped foot into the dealership, I was greeted by warm smiles and a welcoming atmosphere. The staff members were extremely friendly, knowledgeable, and passionate about cars. It was evident that they truly cared about finding the perfect vehicle to meet my needs and preferences. The sales team went above and beyond to assist me throughout the entire process. They patiently listened to my requirements and provided valuable insights and recommendations. They were not pushy or aggressive like some dealerships can be, but rather focused on understanding my needs and helping me make an informed decision. The trade-in process for my BMW Z4 was seamless. The dealership provided a fair and competitive offer, and their expertise in assessing the value of my vehicle was impressive. They took care of all the necessary paperwork and made sure the transition was hassle-free. When it came to the purchase of the Mini JCW, the dealership had an excellent selection of vehicles to choose from. The sales team took the time to explain the features, specifications, and options available, allowing me to make an informed choice. They answered all my questions with patience and provided insightful comparisons to help me make the right decision. The negotiation process was handled with utmost professionalism and transparency. The dealership was fair and reasonable, ensuring that both parties felt satisfied with the final deal. I truly appreciated their honesty and integrity throughout the entire process. Additionally, the dealership's service department deserves special recognition. They ensured that the Mini JCW was in pristine condition before handing over the keys. They meticulously inspected and prepared the vehicle, ensuring that it met the highest standards of quality and safety. Overall, my experience at this family run car dealership was nothing short of exceptional. The team's commitment to customer satisfaction, attention to detail, and genuine passion for cars set them apart from the rest. If you're looking for a dealership that combines outstanding customer service with a wide range of quality vehicles, I wholeheartedly recommend this family run car dealership. They made the purchase of my Mini JCW and the trade-in of my BMW Z4 an unforgettable and enjoyable experience.
AnonymousVery good customer service nice and honest would recommend 100%
John +Janis CAbove and beyond
What a true gentleman have purchased many cars over the years and I have to say this was the best experience ever.will definitely buy from Paul again.just look at his reviews.thanks Paul.
Anna KExcellent services to buy a car
Thank you Paul, You are a very nice man and your son too . Great communication with Paul thought out the whole process . I had a test drive of my fiat 500 , which was beautifully in presentation and function Paul he help me to complete all the paperwork and told me how to buy a road tax in website. I felt no pressure to buy a car with a professional advice from him. I highly recommend Carsource360 LTD to all of you , it take the stress out of purchasing a car
Tom DBMW 335d touring
Paul was great, start to finish open and honest, a really relaxed experience. Having looked at 3 other cars at other dealers, one at a main dealer that didn't even have a panel gap on the front bumper to bonnet and being told the car was an approved used car so it was absolutely fine, the quality of Paul's vehicle spoke for itself, I'm convinced I could not of found a straighter better condition car elsewhere.
Matt DExcellent Service
Excellent Service - Bought a Ranger Wildtrak. The vehicle was exactly as described and in impeccable condition. Thanks Guys. Will use again. Matt, Carter Taylor
Andrew ABMW 3 Series MSport
Great communication with Paul throughout the whole process. Had a thorough test drive of the vehicle which was beautifully presented and valeted. Being an RAC approved dealer it helped to put my mind at rest when making such a large purchase and all the paperwork was spot on and I felt no pressure to buy at any time. I recommend carsource 360 to take the stress out of purchasing a vehicle and Paul's passion to provide an excellant service is clearly apparent.
AnonymousBmw x3
Thank you Paul! You are an onest and nice man. Kind regards!
Z PHighly recommendef
A fantastic service. Paul is professional and personable. A smooth and excellent sales process. Goes the extra mile to ensure vehicle was ready for collection.
Ian KenworthyFantastic customer service was provided from Paul very knowledgeable thanks
Definitely recommend great service provided thanks very much Paul
BalFair, honest and professional
How refreshing to have such a great experience purchasing a car. Paul was professional and courteous unlike the usual pushy salespeople you often come across. The car was in as good condition as advertised unlike one or two others I had traveled to view. If your looking to purchase a car without the hassle and bs then look no further than Carsource 360.
Lloyd BCarsource360 - Superb
I've literally just read all of the reviews for Carsource360 and absolutely agree with every one of the strongly positive comments. I have just bought my 20th car (in my lifetime so far) and without any shadow of doubt, this has been my best experience at every level. Early communication with Paul covered everything that I wanted to know and his honesty and integrity were readily apparent. This was backed up by an e-mail to set everything in place ready for my visit, trading in my old car for the newer one. The upshot was that everything was sorted and ready from the paperwork side and it really was the smoothest, efficient and fastest process I've had the good fortune to experience. The new car was also immaculate and ready to drive off without any concerns or questions. I cannot rate Carsource 360 highly enough - an absolute pleasure to do business with them!
Mike JHighly Recommended Dealer
Paul has been fantastic to deal with. Went over and above finding the best deals for me and the car itself is stunning. Communication and honesty was key for me and that was Paul. Excellent customer service, highly recommend buying from this him. Thanks
Scott GGreat Service
Bought an Audi A8 from Paul at Carsource360. He's a very honest guy and I would definitely buy from him again.
AnonymousA good car finding experience
I was offered a used Mercedes E class that was in excellent condition with complete history and full service records. Reserving and arranging to test drive the vehicle was straightforward. Paul, the owner of the business was helpful, seemed honest and not "pushy". The car was good value and was offered with a quality warranty. I'm summary I am happy with the car and with the whole experience. I would recommend Carsource360 to anyone who was looking for a quality vehicle at a reasonable price
KevinFirst class service from start to finish.
Paul was very helpful right from my first phone call, he gave me all the information I needed and he wasn't pushy in any way. I placed a deposit on the car without seeing it and when I went to view the BMW it was exactly as described. I would another car from him without hesitation.
Arun NairExcellent service from start to finish
Bought X5 from Carsource360.com . Excellent service from start to finish. Paul is a lovely guy and is very professional in dealing his customers. He sorted everything including finance and also he serviced the X5 at Sytner Nottingham as a part of preparation which is very impressive. Overall one of the best car seller I have met in recent time. Will see you again. Highly recommended
Wayne VernonMercedes GLC 220 D
What a pleasant, hassle free experience. I was dreading looking for a replacement car as I wanted to trade in and swap my private plate, and Paul sorted everything out. What a top bloke thumbs up to him and his business
Michael MannOutstanding customer service from Carsource360
Carsource360 offered the best service I have ever received when buying a car. Everything was taken care of to ensure the car was immaculate. No stone was left unturned and nothing I had to request which wasnt already considered and taken care of. I will be looking at Carsource360 as my first port of for all cars in the future.
AnonymousFantastic service, highly recommend!
highly recommend Carsource360, helpful professional service from start to finish. Made buying a car a less stressful experience and an amazing car too!!
Megan JBrilliant
Great service from Paul! Delivered the car to me and sorted everything out. Couldn't have been easier, super fast proces, and great communication throughout.
Andy JacksonTop cljavascript:;ass
Excellent. Paul from carsource was really professional and honest throughout the process. The car was immaculate and he couldn't do more to be helpful throughout. He even delivered the vehicle at a time and place to suit us. Brilliant to deal with would definitely recommend.
AnonymousPerfect experience.
Great offers and customer service.
Richard GExcellent experience and hassle free purchase
Purchased a BMW 435d Grand Coupe from Paul at Carsource360 today and it was an excellent experience. Paul is a very friendly person and extremely happy to help. Car drove lovely all the way up to Glasgow after picking it up. Thanks again to Carsource360
Cade DarwinA great pressure free experience.
From start to finish Paul was brilliant. Paul was very knowledgeable about the car and it's history. At no point did I feel pressured and I left with full confidence in the car and full confidence that Carsource360 are only a phone call away should I need to contact them. Despite my own apprehension that part exchanging my car would be a complicated process I experienced a simple process that was well explained. I'm sure my partner and I will be dealing with Carsource360 in the future.
GJ SHonest dealer as the day is long.
Paul is a very honest and helpful dealer, I paid him a deposit but unfortunately the deal fell through, he refunded the deposit instantly.
AnonymousExcellent communication,very easy and satisfying
AnonymousIt was a pleasure to deal with Paul from start to finish, great service and I shall certainly be returning when I look to purchase my next car.
Mandy H100% recommended. Honest & Professional.
Absolutely delighted with Car Source 360. Never encountered a car salesman so true to their word who has exceeded all our expectations and made us feel like a valued customer. We will be back in the future when we upgrade to something bigger!! Thank you.
Karsen PoonFast and easy sale, car was well kept and clean inside and out.
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